Planet China

Key change

When couples marry, new brides usually leave their home to move in with their husbands. What is less common, however, is to have a letting agency make that decision for them. Such is the case for a Mrs Wang from Chengdu, who after temporarily moving in with her new husband, returned to her original home one day to find that the locks had been changed and that someone else was sleeping in her bed.

As it transpires, the letting agency Fang.com had offered a unit for rent in the same building as Wang’s flat, but forgot which particular one was available for leasing. When Mr Sui – the unfortunate new tenant – arrived at what he believed to be his new flat, it was a mess, strewn with a woman’s clothes and handbags. Naturally he phoned Fang.com to have them clean it out, and the agency dutifully arranged to dispose of Wang’s possessions.

Fang.com later confessed to Wang that they had made a mistake but they failed to explain how Sui had got access to her unit in the first place as the keys wouldn’t have fit the lock. More distressingly for Wang, Fang.com have offered her compensation of Rmb10,000, but she claims the designer gear they threw out amounted to over Rmb100,000. “They’ve asked me to provide evidence of lost property, saying it’s for arbitration,” she complains. “But how can I provide evidence? Even if I have the receipts I still have to prove the items were in the house.”


© ChinTell Ltd. All rights reserved.

Exclusively sponsored by HSBC.

The Week in China website and the weekly magazine publications are owned and maintained by ChinTell Limited, Hong Kong. Neither HSBC nor any member of the HSBC group of companies ("HSBC") endorses the contents and/or is involved in selecting, creating or editing the contents of the Week in China website or the Week in China magazine. The views expressed in these publications are solely the views of ChinTell Limited and do not necessarily reflect the views or investment ideas of HSBC. No responsibility will therefore be assumed by HSBC for the contents of these publications or for the errors or omissions therein.