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News on Consumers & Retail in China

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Crisis management

Why JD’s Richard Liu is working 98 hours a week
Apr 26, 2019 (WiC 449)

Even by the nightmarish benchmark of his brief jailing in Minnesota last September, Liu Qiangdong has had a dreadful week. First, the same University of Minnesota student again accused the billionaire founder of the Chinese e-commerce giant ...

Disruptive demand

How the world is counting on China’s consumers
Apr 18, 2019 (WiC 449)

Spending from China’s new breed of consumers has got cash registers ringing in some unlikely places. Regular readers of WiC will be familiar with the holiday shopping that has turned Bicester Village, a retail park in central England, into one ...

People with influence

China’s e-commerce sector is increasingly being driven by KOL ‘influencers’
Apr 12, 2019 (WiC 448)

In the true-story movie Joy, an inventor-housewife played by Jennifer Lawrence goes on a television-shopping network to peddle her Miracle Mop. After she nervously wields her invention, demonstrating how it self-wrings and how its head ...

Nespresso’s newest rival

Saturnbird takes aim at China’s $150 billion coffee market
Apr 12, 2019 (WiC 448)

The world’s first water-soluble ‘instant’ coffee was patented in Britain in 1771. It did not prove very popular until the First World War when the US military stocked up on the product for soldiers’ trench rations. Instant coffee’s next ...

Estee Lauder distributor sues NetEase’s Kaola
Mar 29, 2019 (WiC 446)

Gucci’s CEO Marco Bizzarri has been resolute about refusing to partner with Chinese e-commerce firms. “Frankly speaking, on most of the platforms there’s a lot of counterfeiting and I don’t want to certify counterfeiting because I belong ...

Politics in the park

Disney English falls out with VIPKID
Mar 29, 2019 (WiC 446)

VIPKID and Disney English, two leading providers of English language education, are in direct competition. Both target students aged 2-18, both have a global presence and both advocate a creative learning environment. On March 18 Walt Disney ...

Gree turns every single employee into a sales rep
Mar 22, 2019 (WiC 445)

There are no set rules for what makes a great CEO. Excelling at selling stuff certainly helps. Nearly 15% of Fortune 500 bosses started their careers in sales, according to a 2017 survey by Heidrick & Struggles, a recruitment firm. Cisco’s ...

Short-seller accuses Zhou Hei Ya of inflating sales figures
Mar 22, 2019 (WiC 445)

“I’ll say they’re a fraud, and I’ll short. But when they do go to zero, I win, you all lose,” pronounced Dan David in the documentary The China Hustle. Over the past few years short-seller reports have mushroomed. Most have ...

Starbucks brewing threat?

Tim Hortons enters the grinding war to lure Chinese coffee lovers
Mar 15, 2019 (WiC 444)

Starbucks’ hottest product in China this month isn’t quite what you’d expect. Known as the “Cat Paw Cup” it’s a translucent tumbler with a paw-sculpted interior. It was so popular stocks sold out in less than a day, while prices bid ...

Are diamonds forever?

Will made-in-China synthetic gems drag down diamond prices?
Mar 15, 2019 (WiC 444)

For decades, moissanite has been a popular diamond substitute. Although the two have different chemical properties, moissanite looks diamond-like. Unscrupulous sellers in China have cheated less expert local consumers by charging them a real ...

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